About us
We
We are a company dedicated to offering diagnostic solutions with a track record and experience of more than 20 years in the market, with a high level of specialization in specific areas of the clinical laboratory.
We work day by day and as a team based on our main values: customer orientation, commitment and transparency, fundamental pillars for achieving our objectives.
Mission & Vision
MISSION
We are experts in Diagnostic Solutions and we work all the time to guarantee an excellent service that makes us a strategic partner for the clinical diagnostic community, positively impacting its activities and the health of patients.
VISION
We will become leaders in innovation, service and quality in the clinical diagnostic market, anticipating new challenges, to be considered the best alternative solution.
QUALITY POLICY
Code: DOC-O1 | Date: 01/03/2024 | Version: 3.0
Microbac is a company dedicated to providing reagents and laboratory equipment, through specialized services and highly qualified suppliers, committing to meet the needs and expectations of our customers. To achieve these objectives, our company is committed to:
- Comply with the requirements of the ISO9001: 2015 Quality Management System, continuously improve our internal processes and thus the performance of the Quality Management System.
- Maintain committed, motivated and permanently trained work teams to deliver the best customer service.
OUR VALUES
The fundamental pillars that guide our daily work are customer orientation, commitment and transparency. These foundations, together with the drive to innovate, have allowed us to grow and drive us to continue doing so every day.
Value Proposition
“At Microbac we build value by collaborating with your clinical laboratory through our different diagnostic solutions, with high quality and a close, flexible and committed after-sales service, which positively impacts people’s health”.
We offer solutions that inspire confidence in our clients and have a positive impact on people’s health.
Our Trajectory
Microbac was founded in Chile in 2000 by Carlos Jiménez and Alejandra Ulloa, its founding partners, who continue to run the company to this day.
The creation of this company responds to the entrepreneurial spirit that its founders share, as well as the concern and orientation towards science and the laboratory. The creation of solid administrative bases has allowed sustainable and healthy growth for the company.
With more than 20 years of experience in niche markets linked to health, we have grown in complexity, offering and human resources, focusing on continuous improvement and the development of our collaborators.
Helping our clients grow through innovation is one of Microbac’s main objectives. We are confident that, through this conviction of collaborative work, we will continue to be considered a relevant and chosen brand for them.
Team
by 2030
Environmental Commitment
We are convinced of the importance and urgency of environmental action. We are aware that the sector in which we work needs greater productive and non-polluting awareness.
That is why since 2021 we have been committed to measuring and mitigating our carbon footprint.
We take on this task with joy and also with the hope that, in the near future, there will be many companies with a solid commitment to the sustainable development of the planet.
Our
Certifications
We are proud to announce that we have been certified under the ISO 9001:2015 standard, with the aim of standardizing our processes in accordance with international quality management standards. For the second consecutive year, we obtained the Huella Chile quantification certificate from the Ministry of the Environment, based on our environmental commitment.
